Leadership Development Institute
Director, Leadership Development Institute
Angela is the Director of LDI and a facilitator for our leadership classes. She has a master’s of arts in industrial/organizational psychology. She delivers training courses, evaluates and incorporates feedback from class participants for continuous improvement as well as assesses and identifies continued needs for program development. Angela became part of the Adventist Health team in October 2008, starting as the leadership development educator.
Angela believes leaders are made, not born. She has an inherent passion for performance improvement with individuals, teams and organizations. With over 10 years experience in organizational development, human resources and global training and learning, Angela brings a diverse background focused on developing employees and leaders to build leadership excellence for the Adventist Health team and businesses in our community.
Educator, Leadership Development Institute
Noé is a certified DDI facilitator with 28 years of experience managing patient registration areas and hospital business offices. He recently joined our Adventist Health team as an educator in the Leadership Development Institute. He has a bachelor’s in psychology from UCLA.
Noé strongly believes that as leaders we model behavior whether we intend to or not. When you give your best you bring forth the best. If we expect the best from those we lead we must always give them our best. Noé is especially enthusiastic about facilitating leadership classes to leaders who are new in their roles. Developing new leaders, especially those who have come up through the ranks, as they transition from do-ers to effective leaders is particularly rewarding.
Director, Human Resources
Brett has held a position in human resources since 2005. Before becoming human resources director, he worked as the Central Valley network’s recruiter and then became the human resources manager. Brett has completed his master’s in business administration and has been a DDI facilitator since 2008.
Brett enjoys working with others who are interested in developing their leadership skills and have the desire to better themselves through education. He believes LDI is a powerful program and has witnessed first hand Adventist Health’s positive results. He believes community and business leaders will also see a significant return on investment from attending the program.
Director, Patient Relations/Risk
Carol has held roles in health care for the last 21 years beginning in laboratory administration, transitioning from the role of coordinator for quality risk management compliance to her current role as patient safety officer and risk management.
In her current role, she is involved with the patients and their families when the outcome to their care may not be what was expected. This allows her to work with all care providers in performance improvement and patient safety activities. Facilitating the LDI classes has given her opportunities to be proactive in risk management and patient safety efforts, as well as sharing lessons learned with staff to enable them to be guardians of patient care.
Associate Vice President, Foundation
K.C.’s areas of responsibilities include working with volunteers, seeking philanthropic support for Adventist Health’s hospitals and clinics in the Central Valley, and providing administrative oversight for marketing and community relations efforts. He developed the curriculum for, and regularly team teaches Living Our Vision, a course in customer service techniques for new employees of Adventist Health Central Valley Network.
Recognized nationally as a master communicator, K.C. brings decades of competitive and performance experience in communications to his role as a facilitator for the Leadership Development Institute. As a certified DDI facilitator, he brings his passion for developing new leaders and strengthening leaders with more experience, to each class he facilitates.
Laurie P. Frye
Director, Quality Improvement
Not letting the moss grow on this rolling stone, Laurie has had experiences in many aspects of health care. Starting with being the daughter of a nurse, over the past 20+ years she has also had positions in the following areas in health care: radiology technologist, information technology consultant, business development for clinical service lines, clinical outcomes program manager, wound and ostomy program manager and most recently the director of quality improvement for several organizations. She is a certified facilitator for DDI’s learning systems.
Laurie considers herself a perpetual student and thoroughly enjoys teaching as well as learning from the class members. As much as possible, she’d like to help contribute to the growth of Adventist Health Central Valley Network through the development of its current and future leaders with the expert content of the LDI courses. Laurie appreciates the opportunity to serve in this capacity.
Director, Materiel Management
After a short experience in the supply chain, Tammy worked in patient billing, reimbursement, cash collections, human resources and information technology. Tammy returned to her love of the supply chain, which mixes service to customers through the supply chain and cost control including negotiation strategies.
Being certified as a DDI facilitator in 2008 combined with varied business experience, Tammy brings a wealth of knowledge to the LDI classes. She is convinced that lifelong learning is essential to good leadership. With a genuine love for people, she is ecstatic to watch others learn and grow by applying the skills and techniques introduced to everyday professional and personal situations.
Vice President, Patient Care Services
Kristen has been a registered nurse for 25 years and currently oversees clinical operations of emergency, ICU, medical-surgical, women’s services, cardio-pulmonary and nursing supervision departments at Adventist Health Central Valley Network.
In leadership roles, Kristen has learned that leaders are all “a work in progress” and believes we all learn something new every day. One aspect of the leader role Kristen loves is growing others. Facilitating LDI classes is an excellent way to fulfill this, and also improve leadership skills, which in turn improves the organization and business as a whole.
Doris Tetz Garcia
Vice President, Human Resources
Previously serving as the human resources director, Doris is now vice president of human resources. She has a master’s of science in human resources and is nationally certified as a senior professional in human resources through the Society in Human Resources Management. Doris also serves as a senior examiner for the California Council for Excellence. She has been a facilitator for DDI since 2007.
Before entering the health care field, Doris studied to teach English at the high school level. Through this process, she developed a love of learning, teaching and coaching. After entering the business world, she learned that many of the knowledge, skills and abilities required to be a successful leader are areas of developmental need in many members of the workforce. Working in HR and through facilitating LDI classes, she has seen the exponential growth a leader can have when armed with the right toolkit.
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